What information do we collect?
We collect information from you when you register on the site, place an order, subscribe to marketing communications, contact us, or otherwise submit information through our site (for example, through forms or customer service channels).
When ordering or registering, we may ask for your name, email address, mailing address, phone number, and other information needed to fulfill your order or create your account. Payment details are collected by our payment providers at checkout—we do not ask you to send card numbers by email. You may browse many areas of our site without registering.
If gift-related features are available for an order, we may collect limited information about a gift recipient solely to fulfill that purchase. Information collected about gift recipients is not used for marketing unless they separately opt in.
Like many websites, we use cookies and similar technologies to enhance your experience and understand how visitors use our site. Please see the “Do we use ‘cookies’?” section below.
How do we use your information?
We may use the information we collect to:
- Personalize your experience and present content and products that may be relevant to you.
- Respond to customer service requests and provide order support.
- Process transactions and operate our store.
- Send transactional messages related to your orders and account.
- If you opt in to marketing emails, send promotional communications. You may opt out using the instructions in the “How can you opt-out, remove or modify information you have provided to us?” section below. If you are not opted in to marketing emails, we will not send promotional emails for that channel.
How do we protect visitor information?
We implement reasonable administrative, technical, and organizational measures designed to protect personal information. Access to systems that store personal information is limited to personnel and service providers who need access to operate our business. When you place orders or access account areas, information is transmitted using encryption (such as HTTPS). Payment card data is processed by our payment partners using their secure flows; we do not store full payment card numbers on our servers for PCI purposes.
Do we use “cookies”?
Yes. Cookies are small files or identifiers that may be stored on your device to help the site function, remember preferences, keep your cart working, measure site performance, and support advertising.
We use essential, functional, analytics, and (where permitted) advertising cookies. Advertising cookies may be used to deliver more relevant ads based on your activity. Ober Health (oberhealth.com) uses advertising and measurement technologies that may include Google, Microsoft, and Meta (Facebook), depending on your region and settings.
For more information about Google technologies, you may review Google’s policies and controls, such as the Google Cookie Policy and Google Ads Settings.
For more information about Microsoft advertising and privacy practices, see the Microsoft Privacy Statement.
For more information about Meta technologies, see Meta’s Privacy Policy and Meta’s information about cookies (URLs may be updated by Meta from time to time).
We may use third-party service providers (including analytics and advertising partners) to help us understand site traffic and improve our services. These providers are generally permitted to use information only as necessary to provide services to us, consistent with their roles.
You can control cookies through your browser settings. If you disable cookies, some features may not work as intended (for example, cart or login features). If you need assistance placing an order without using certain optional features, contact customer service using the details in our site footer.
Do we disclose the information we collect to outside parties?
We do not sell your personal information. We may share information with service providers who assist us in operating our website, processing payments, fulfilling orders, delivering shipments, sending communications, or analyzing site performance, subject to appropriate confidentiality and processing terms.
We may also disclose information if we believe disclosure is required to comply with applicable law, respond to lawful requests, enforce our policies, or protect the rights, property, or safety of Ober Health, our customers, or others.
Your information may be processed in countries other than your own (including where our service providers operate). Where required, we use appropriate safeguards designed to protect personal information consistent with this Privacy Policy.
We may share aggregated or de-identified information that does not identify you individually.
How can you opt-out, remove or modify information you have provided to us?
To modify email subscription preferences, please update your preferences in the “My Account” section where available, or contact us. Please note that you may still receive emails already in progress due to sending schedules.
To update account details, sign in to “My Account” and update your information, or contact us for assistance. We may retain certain order and transaction records as needed for accounting, legal compliance, fraud prevention, and customer support.
Changes to our policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the “Last updated” date below. Unless stated otherwise, changes apply going forward.
Last updated: May 7, 2026
Questions and feedback
For privacy questions or feedback, contact us at service@oberhealth.com.
Online Policy Only
This Privacy Policy applies to information collected through our website. It does not describe offline collection practices unless we expressly state otherwise.
Terms and related policies
Please also review our Terms of Use and our Billing Terms and Conditions, which explain important rules, disclaimers, and limitations related to using our website and placing orders.
Your consent
By using our site, you acknowledge this Privacy Policy.